Returns & Refunds Policy
Standard Return Policy
- You have 14 calendar days to request a refund for an item from the date you received it.
- Only Cardlet cards that have been purchased directly from the Cardlet website or apps can be returned.
- You are not required to mail the product back unless you have requested more than 10 refunds in a calendar year.
- You are the original purchaser.
Process for Requesting a Refund
In order for us to process a refund it must be eligible for a refund based on the Standard Return Policy listed above and and email must be sent to firstname.lastname@example.org with the following:
- The date of the order and type of card.
- The reason for the refund
Refund will be processed in the order they are received.
Refunds will be sent to the card-issuing bank within five business days of the refund being processed.